Shipping policy

SHIPPING POLICY

Thank you for shopping with us.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

  • United States: 6–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 7–12 business days

  • Australia & New Zealand: 7–15 business days

  • Europe: 7–15 business days

  • Rest of the World: 7–20 business days

Please note that shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

We offer free shipping on all orders unless otherwise stated during checkout.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, delayed, or damaged after they have been handed over to the shipping carrier. However, we will do our best to assist customers in resolving any shipping issues.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delivery Delays

While we strive to meet all estimated delivery times, unforeseen circumstances may cause delays. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping, please contact us at:

rigobertomedrano160@gmail.com